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The single most visible factor that distinguishes successful culture-change efforts is Multiple Choice middle managers leading the effort. frontline supervisors leading the effort. allowing employees

The single most visible factor that distinguishes successful culture-change efforts is Multiple Choice middle managers leading the effort. frontline supervisors leading the effort. allowing employees to choose what part of the change effort they want to follow. competent leadership at the top. new directives that specify new actions, behaviors, and work practices

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