The Spitzberg & Cupach Interpersonal Communication Competence test completed. Pick one of the 6 competency evaluations that was most surprising to you and write several paragraphs explaining why this competency was surprising and the steps you would like to take as a result in order to improve your communication skills. Please incorporate ideas taught this week in your personal analysis. Include a minimum of 2 references and corresponding in-text citations. Choose from: 1)Adaptability 2)Conversational Involvement 3)Conversation Management 4)Emphathy 5)Effectiveness 6)Appropriateness