The staff and management committee of the local community centre meet on a monthly basis. They have a suggestion box so that everyone is encouraged to make comments and suggestions for agenda items.

One of the new workers, Sonja, writes that she does not fully understand some of the policies that she has to follow and is not confident in implementing them. The manager, David, decides to introduce this topic at the next meeting. When the members check the policy manual, they are surprised by some of the policy documents, because substantial changes to community service expectations and/or obligations have occurred over the last few years. Many of the organisations policies do not seem to have kept in pace with the changes.

What are the steps that should be taken? Write a 5 page report, describing and explaining all the steps involved.