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The Standish Group. The CHAOS Report. 1995. https://www.cs.nmt.edu/~cs328/reading/Standish.pdf Lorenzi et al. Managing change: an overview. 2000. https://pubmed.ncbi.nlm.nih.gov/10730594/ Kaplan et al. Health IT Success and Failure.

  • The Standish Group. The CHAOS Report. 1995. https://www.cs.nmt.edu/~cs328/reading/Standish.pdf
  • Lorenzi et al. Managing change: an overview. 2000. https://pubmed.ncbi.nlm.nih.gov/10730594/
  • Kaplan et al. Health IT Success and Failure. 2009 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2732244/
    • Based on the findings and discussions in the CHAOS report, Lorenzi et al. and Kaplan et al., assess factors that facilitate or impede successful IT projects, and discuss relevant examples from the findings of Southon et al. (1999) and Gauld (2007).

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