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The startup where Delacruz works, Affirm, was recently acquired by Global Partners, a huge multinational conglomerate. Everyone at Affirm was severely stressed by the many
The startup where Delacruz works, Affirm, was recently acquired by Global Partners, a huge multinational conglomerate. Everyone at Affirm was severely stressed by the many changes that accompanied the transition. Many of Affirm's managers were let go and replaced by people from Global Partners. For almost a week, Delacruz was not even sure who his direct supervisor was. On top of everything else, Affirm people were given a huge manual of Global Partners' company policies that they had to memorize in less than a week. It was chaos, and several of Delacruz's colleagues ending up handing in their notices. How could Global Partners' management have handled the transition more effectively? Multiple Choice by introducing new policies gradually and encouraging Delacruz and his coworkers to help take charge of implementing them by posting a chart in the conference room clearly comparing Global Partners' performance with that of other high-performing organizations by moving quickly to implement all of the new policies as one and dealing with employee problems as they arise by making sure that all policy changes are treated like company secrets and discussed only by top Global Partners' managers
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