The strategic control process should be evaluated during which stage of the crisis management framework?

Group of answer choices

landscape survey

strategic planning

crisis management

organizational learning

both a and b

A cosmology episode can be best described as:

Group of answer choices

A crisis that has occurred many times before.

An episode where the crisis management team knows exactly which decisions to make.

An uncomfortable moment where there appears to be a crisis on the horizone, but then it disappears.

A crisis that has never been encountered before and requires a rethinking of cognitive paradigms.

A complicated crisis that ends slowly, but with certainty.

When Greenpeace activists boarded the Brent Spar oil platform on April 29, 1995, Royal Dutch/Shell responded by:

Group of answer choices

serving them a salmon dinner

call the police

call a press conference on the oil platform

sinking the platform with the activists on it

blasting the activists with water cannons

In terms of a SWOT analysis, which of the following can lead to a crisis?

Group of answer choices

strengths

weaknesses

opportunities

threats

all of the above can lead to a crisis

Which of the following would be considered a weakness in regard to the duck boat operator at Table Rock Lake, near Branson, Missouri?

Group of answer choices

The company was located near a lake.

Severe weather and storms could impact the lake in a negative manner.

The duck boats at Table Rock Lake had not been modified according to NTSB recommendations.

Three previous accidents involving duck boats had been documented.

The water was calm when the duck boat that sank entered the lake.

A "crisis-prone" organization would get that designation primarily because of its:

Group of answer choices

strengths

weaknesses

organizational culture

opportunities

threats