The study on frequency of mistakes made by care providers in nursing homes showed that.\" O O O the facilities with the highest reported number of mistakes were the best facilities. the facilities with the lowest reported number of mistakes were the best facilities the facilities with the highest reported number of mistakes also had the highest employee turnover. the facilities with the lowest reported number of mistakes also had the lowest employee turnover. the facilities with the lowest number of patients had the highest reported number of mistakes. What company spent millions of dollars implementing a customer service program without testing first and found out later that the program had absolutely no effect whatsoever on company performance or customer satisfaction? O Toyota O Kohl's O Conoco-Phillips O Nordstroms O 7-11Evidence shovvs that merit pay for teachers based on student test scores... O 0000 leads to higher teacher turnover is only effective when the bonus paid to teachers is more than 30% of base pay is a waste of money is effective leads to higher student failing rates