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The table below represents the results of the play balls production game played in class. In the 1st round, the teams were working in a

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The table below represents the results of the play balls production game played in class. In the 1st round, the teams were working in a traditional rather inefficient layout and business environment, while in the 3nd round the teams implemented the principles of lean thinking. The goal of the game was to manufacture as many high-quality play balls as possible while minimising costs. The table describes for each team the purchase order, inventory of raw materials, the total number of play balls produced, the number defective play balls, work-in-progress, and the number of play balls accepted by the customers (as only high-quality play balls were accepted). Team Purchase order (raw material) 1st round 3rd round 40 35 50 Inventory Play Balls Defective Work-In- Play Balls Produced Play Balls Progress Accepted by Customers 1st 3rd 1st 3rd 1st 3rd 1st 3rd 1st 3rd round round round round round round round round round round 16 1 25 35 4 2 5 2 12 28 18 0 20 32 5 2 7 1 10 25 23 6 18 31 3 1 6 2 8 25 17 1 22 28 4 1 7 5 12 26 18.5 2 21.25 31.5 4 1.5 6.25 2.5 10.5 26 Yellow Lemon Blue Pink 50 50 50 40 35 37.5 50 Industry average a) Suggest a measure related to the Financial Perspective and compare its value for ONE team to a relevant benchmark (2 marks) b) Suggest a measure related to the Internal Perspective and compare its value for ONE team to a relevant benchmark. (2 marks) c) Suggest a measure related to the Customer Perspective and compare its value for ONE team to a relevant benchmark (2 marks) d) Suggest a measure related to the Innovation and Learning Perspective and compare its value for ONE team to a relevant benchmark. (2 marks) e) Suggest two side effects from our play balls production game if the team would be measured and rewarded by only the number of play balls produced within 60 seconds. Justify your answer. (4 marks) Number of balls produced Incentive (bonus) within 60 seconds 0 - 10 $1,000 11 - 15 $2,000 > 15 $3,000 f) Assume that in the play balls production game, students used Kanban containers to authorize movement of play balls in process from student one (workstation one) to student two (workstation two). The second student uses an average of 60 play balls per minute. We noticed in the game that student two needs some training to process the balls as currently seven out of ten balls are in good condition to be moved forward. Containers designed by students hold sixteen play balls each. The cycle time for containers is about 90 seconds. How many containers are needed? (8 marks) The table below represents the results of the play balls production game played in class. In the 1st round, the teams were working in a traditional rather inefficient layout and business environment, while in the 3nd round the teams implemented the principles of lean thinking. The goal of the game was to manufacture as many high-quality play balls as possible while minimising costs. The table describes for each team the purchase order, inventory of raw materials, the total number of play balls produced, the number defective play balls, work-in-progress, and the number of play balls accepted by the customers (as only high-quality play balls were accepted). Team Purchase order (raw material) 1st round 3rd round 40 35 50 Inventory Play Balls Defective Work-In- Play Balls Produced Play Balls Progress Accepted by Customers 1st 3rd 1st 3rd 1st 3rd 1st 3rd 1st 3rd round round round round round round round round round round 16 1 25 35 4 2 5 2 12 28 18 0 20 32 5 2 7 1 10 25 23 6 18 31 3 1 6 2 8 25 17 1 22 28 4 1 7 5 12 26 18.5 2 21.25 31.5 4 1.5 6.25 2.5 10.5 26 Yellow Lemon Blue Pink 50 50 50 40 35 37.5 50 Industry average a) Suggest a measure related to the Financial Perspective and compare its value for ONE team to a relevant benchmark (2 marks) b) Suggest a measure related to the Internal Perspective and compare its value for ONE team to a relevant benchmark. (2 marks) c) Suggest a measure related to the Customer Perspective and compare its value for ONE team to a relevant benchmark (2 marks) d) Suggest a measure related to the Innovation and Learning Perspective and compare its value for ONE team to a relevant benchmark. (2 marks) e) Suggest two side effects from our play balls production game if the team would be measured and rewarded by only the number of play balls produced within 60 seconds. Justify your answer. (4 marks) Number of balls produced Incentive (bonus) within 60 seconds 0 - 10 $1,000 11 - 15 $2,000 > 15 $3,000 f) Assume that in the play balls production game, students used Kanban containers to authorize movement of play balls in process from student one (workstation one) to student two (workstation two). The second student uses an average of 60 play balls per minute. We noticed in the game that student two needs some training to process the balls as currently seven out of ten balls are in good condition to be moved forward. Containers designed by students hold sixteen play balls each. The cycle time for containers is about 90 seconds. How many containers are needed? (8 marks)

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