The table shown below contains a variety of performance measures that companies might use as internal business process measures in their balanced Scorecards. Each measure is accompanied by a + or - to indicate whether the performance measure should increase or decrease over time Required: For each measure, place an X in one of the three columns to indicate whether the measure would most likely be adopted by a company pursuing a strategy focused on operational excellence, product leadership, or customer intimacy Operational Excellence Product Leadership Customer Intimacy Item Ex Number of patents approved (4) 1. Delivery cycle time) 2. Number of new products designed () 3. Average contact hours per customer (*) 4. Non-value-added activity costs-> 5. Percent of suppliers with long-term contracts (*) 6. Number of modular product designs (*) 7. Number of customized products co-designed with customers (+) 8. Defact-free units as a percentage of completed units (*) 9. Number of options available for customers to choose from