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The tendency to ignore the influence of context and apply it to stable personality characteristics, e.g. assuming because a salesperson sells a cool, exciting product
The tendency to ignore the influence of context and apply it to stable personality characteristics, e.g. assuming because a salesperson sells a cool, exciting product their personality is cool and exciting is:
- a. elaboration likelihood theory
- b. fundamental attribution error
- c. expecancy theory
d. customer lifetime value
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