The term generic strategy refers to the fact that any type or size organization in any type or size industry can pursue it. True False QUESTION 32 A cross-functional team is a group of individuals from various functional departments who work together on product or process development. True False QUESTION 33 Harley-Davidson is an example of a Defender organization. True False QUESTION 34 Choose ALL of the following that are recommendations for making downsizing effective: (Choose ALL that apply.) Clarify goals and expectations before, during, and agter downsizing. Do not share any information with employees about actions that need to be taken. Ensure that the employees remaining after downsizing know that they are a much needed and valuable organizational resource. Provide whatever assistance is appropriate to downsized individuals. QUESTION 35 Toyota regularly uses the scientific process to experiment and innovate. True False