Question
The term leadership has recently become highly relevant in the hospitality industry, and due to the unprecedented, recent economic downturn, hospitality firms have been particularly
The term leadership has recently become highly relevant inthe hospitality industry, and due to the unprecedented, recent economic downturn, hospitality firms have been particularly hard hit by the dramatic decrease in travel consumption. Therefore, in this difficult situation, the role of leadership in the hospitality industry cannot be stressed enough. Because of the ways that hotel middle managers perceive their superiors leadership roles as directly related to the managers organizational commitment, as well as their job performance, it is important to understand how these hotel middle managers view their superiors leadership. Leaders of any organization must be the primary influential models of ethical guidance for every member of the organization. Subordinates learn an organizations acceptable ethical standards by observing their superiors ethical actions. Top management organizational support for ethical issues tends to lead to a significant drop in unethical behavior.
REQUIRED:
Based on the review approach, identify the effects of ethical leadership on a hotel middle managers job satisfaction and affective commitment, which in turn influence that managers behavioral outcomes.
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