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The time it takes a customer service complaint to be settled at a small department store is normally distributed with a mean of 10 minutes
The time it takes a customer service complaint to be settled at a small department store is normally distributed with a mean of 10 minutes and a standard deviation of 3 minutes. Find the probability that a randomly selected complaint takes more than 15 minutes to be settled. You must use one of the calculator functions from the cheat sheet in the Exam II folder. You must show your calculator input and output to receive credit.
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