The TS Group seems to have undertaken its ERP implementation without seriously evaluating the value it expects to receive, how the organization will know whether or not it is reaching its expectations, and how to sustain that value in the future.

To prepare, review the Treasure Star Group (TS Group) case study located in this weeks Learning Resources. Also, read the assigned course text chapters.

Post by Day 3 an analysis of ways to measure, manage, improve, and sustain process value of an Enterprise Resource Planning (ERP) system.