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The two goals of effective waitlist management are to be fair to waiting guests and to maximize table capacity. ensure revenue is optimized. seat large
The two goals of effective waitlist management are to be fair to waiting guests and to maximize table capacity. ensure revenue is optimized. seat large parties more quickly than smaller parties. provide guests with realistic estimates of wait times
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Leadership And Management In The Hospitality Industry
Authors: Robert H Woods, Judy Z King
3rd Edition
0866123474, 9780866123471
