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The upper and lower specifications of a process are 16 and 12 respectively. The true process average has been 13.5 and the standard deviation is

The upper and lower specifications of a process are 16 and 12 respectively. The true process average has been 13.5 and the standard deviation is 1.5. What is the projected failure rate? Group of answer choices 0.1950 0.2062 0.0918 0.1587

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