The veterinary clinic where you work offers a popular puppy preschool class that generally fills up two weeks prior to the start date. It also requires a deposit to secure a space for a puppy. By clinic policy, a reservation will not be held unless a deposit has been paid. The first class is tomorrow. Customer: "Hello, I am a surgeon and my time is precious so if you could hurry up and pay my deposit for puppy preschool." You: "Sure, what was your name?" Customer: *sigh* "I can't believe I have to deal with this. I'm a surgeon and should be spoken to in proper English. It's not "was your name", it's "is your name"." You: "My apologies. What is your name? Customer: "My name is Doctor Tash, and hurry up! I just got off night shift at the hospital as I'm a pediatric surgeon." You: "I see that you do have your name on the waiting list, but it looks like because you have not yet paid the deposit, the class has filled up. I'm sorry, but there are no vacancies at this stage." Customer: "So, how much is the deposit?" What do you do