The "We care Medical Center" has been tracking the amount of time primary physicians spend with their patients. The data for Doctor John is listed below. We are not sure if this process is Normally distributed. So, divide the data into subsets of 5 and create X bar and R charts and comment on these control charts and the performance of this physician. Patient Time spent in minutes 1 15 2 30 3 25 4 20 5 40 6 16 7 50 8 15 9 35 10 25 11 28 12 33 13 42 14 40 15 15 16 20 17 25 18 32 19 38 20 29 21 45 2 UMGC/MHFallah 22 20 23 24 24 28 25 37 26 33 27 20 28 22 29 50 30 25 31 40 32 45 33 30 34 25 35 20 36 25 37 30 38 36 39 20 40 40 2. A call center manager has a commitment that all incoming calls will be answered in 30 seconds or less. The table below shows a randomly selected sample of incoming calls. a. Calculate the process capability of this process (CPu). b. Is the process capable? c. If the process is not capable, what % of the calls will exceed the committed 30 seconds. 3 UMGC/MHFallah call wait time 1 10 2 15 3 12 4 35 5 40 6 20 7 10 8 35 9 30 10 20 11 33 12 29 13 18 14 12 15 14 16 15 17 30 18 45 19 40 20 39 21 32 22 17 23 22 24 15 25 10 4 UMGC/MHFallah 3. In response to the analysis in #2, the manager adds additional reps to the call center such that the average wait time is reduced to 20 seconds with a standard deviation of 8 seconds. Check to see if the process has become capable. If not what % of the call will exceed 30 seconds. Any other comments you may have about the manager decision