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The worldwide rate of baggage mishandling reported by SITA ( Soci t Internationale de T l communications A ronautiques ) in 2 0 1 7

The worldwide rate of baggage mishandling reported by SITA (Socit Internationale de Tlcommunications Aronautiques) in 2017 was 5.73 per 1,000 passengers. If the average number of checked bags per passenger is assumed to be 1.3, how many errors per million opportunities does this represent? How does it compare with the rate for Nighthawk-better or worse?

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