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There are 4 stages of a recovery from poor service. 1. Pre recovery stage 2. Immediate recovery stage 3. Follow-up recovery stage 4. Lesson learned

There are 4 stages of a recovery from poor service.

1. Pre recovery stage

2. Immediate recovery stage

3. Follow-up recovery stage

4. Lesson learned

Can you give me an example where a manager would perform recovery from poor service.

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