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There are 6 steps involved in issuing the license. Individual steps time and paid per hour are given below. Step 1 : 1 5 mins,

There are 6 steps involved in issuing the license. Individual steps time and paid per hour are given below.
Step 1: 15 mins, Paid per hour 12$
Step 2: 30 mins, Paid per hour 12$
Step 3: 60 mins, Paid per hour 12$
Step 4: 40 mins, Paid per hour 12$
Step 5: 20 mins, Paid per hour 16$
Step 6: 30 mins, Paid per hour 18$
Find the following.
1. What is the maximum number of applications per hour that can be handled by the present configuration of the process?
2. Which is the bottleneck here?
3. What is a balanced line and how it may be achieved here?

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