There are always environmental factors that an organization can readily affect, as well as factors in the general environment that lie beyond the organization's control or direct influence. And yet, strategic managers must continually take into account what is happening in many areas of the general environment as they continually formulate, implement, and evaluate their strategy. One of the most important tools that strategic managers can use to identify and understand the emerging opportunities and threats is the __________________________________. Question 1 options: a) PESTEL analysis. b) Four Forces analysis c) SIPOC analysis. d) Environmental Climate analysis