There are many quality management tools in the industry. Chapter 15 focuses on the various tools and when it's appropriate to use. There are two Critical Thinking exercises in this assignment.

GSCM326 WEEK 5 ASSIGNMENT: TQM TOOLS

There are many quality management tools in the industry. Chapter 15 focuses on the various tools and when it's appropriate to use. There are two Critical Thinking exercises in this assignment.In Chapter 15, complete the following:

PART I. WHICH TOOLS TO USE

Total Quality Tools: What They Are Used For
Tool	Purpose Statement
Flowchart
Pareto Chart
Cause-and-Effect Diagram
Histogram
Stratification
Run Chart
Control Chart
Scatter Diagram
Check Sheet
Survey

PART II. CONSTRUCTING A FLOWCHART: SCHEDULING A MEETING

Marion read that even the most routine tasks can be flowcharted and that when they are, the diagram may reveal complexity that is both surprising and unnecessary. She thought she would test this by flowcharting a process that seemed to be the most used in her organization, scheduling a meeting. She convened a meeting of her direct subordinates, and together they have listed the steps involved in scheduling a meeting. Now they are ready to develop the chart. You are the facilitator. Lead them through the diagramming process. (Draw the flowchart.)

Constructing a Flowchart
Steps in Scheduling a Meeting	The Flowchart
Select a Topic
Select a Participants
Select Date
Select Time
Select Place (accommodate any conflicts in the earlier steps)
Prepare Draft Agenda
Distribute Draft for Feedback
Review Feedback (make necessary adjustments)
Prepare Meeting Room
Hold Meeting