There are several "standard" hotel items/amenities that are not found at Pod Times Square Hotel.  Please identify eight items/amenities and describe, in and to your own words, why you believe a hotel would choose not to offer these items/amenities to their guests.

(1 mark for each item/amenity not found = 8 marks; 2 marks for your point of view)

 

• QUESTION 2 (4 marks) 

Do you believe Pod Times Square Hotel should price their rooms below, on par, or above the average of the other hotels within New York City because they do not have the "standard" hotel items/amenities?  Please explain why and provide two reasons. 

(2 marks for each explanation/reason)

 

• QUESTION 3 (6 marks)

Tripadvisor is a website that publishes the reviews of travel consumers - including those who have stayed at hotels - and it provides a means of making hotel bookings (as well as other types of travel-related purchases).  Tripadvisor's Popularity Ranking is based off the reviews a hotel receives. 

 

Tripadvisor Popularity Ranking: Key Factors and How to Improve | Tripadvisor Insights

 

Please identify the three factors that affect Popularity Rankings.  Explain, in and to your own words, each of the three factors and how they can affect the hotel's rating in a positive or negative way. 

(1 mark for each factor and a description of the factors in and to your own words; 1 mark for the impact of each factor, either positive or negative)

 

Please remember:  Writing the name of the three factors as they appear on the website is acceptable, but the description should be in and to your own words.

 

• QUESTION 4 (4 marks) 

What do you think are potential challenges for a business that is being rated with postings on Tripadvisor?  Please name two potential challenges and describe them in detail. 

(2 marks for each challenge; 2 marks for the explanation)