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These questions relate to the case study Mobile payments: a framework for success 1) What can traditional companies (banks and telecom comp.) and new stakeholders

These questions relate to the case study "Mobile payments: a framework for success"

1) What can traditional companies (banks and telecom comp.) and new stakeholders (Apple, Paypal Venmo, Google Pay, Facebook) do to ensure they stay in the game?

2) What will encourage you to adopt mobile payments?

3) What industry would m payments not work in?

4) Step 5 claims customers become more loyal, but are they a fan of the convenience or the brand?

5) Would Safaricom be as successful if they charged a higher fee to customers for using their mobile money transfer system (M-PESA)? Would they see higher growth if they offered the service for free?

6) Can you identify a company that uses m-payments and is becoming a one-stop platform?

7) What could Chase have done to drive acceptance of their mobile payment solution?

8) Do you believe Starbucks should still be considered a "Local Champion" or have they grown past that?

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