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These tasks require you to implement a Team Performance Planbased on your own team, or one you are familiar with. You will be required to:

These tasks require you to implement a Team Performance Planbased on your own team, or one you are familiar with.

You will be required to:

  • present the Team Performance Plan to your team and provide coaching on a topic of your choice,
  • measure team member performance against agreed work plans
  • collate and report on individual and team performance.
  • identify specific learning and development opportunities that will improve team and individual performance and behaviors.

Practical Task 1

Complete the Team Performance Plan below.

a. Team details

Team Name:

Time period for team plan

Give the time period for the team plan e.g. 6 months.

Team objectives:

List 3 objectives that apply to your team.

Note:ensure these objectives are aligned with organisational strategies.

Objective 1:

Related organisational strategy:

Objective 2:

Related organisational strategy:

Objective 3:

Related organisational strategy:

Team responsibilities

List 3 key responsibilities for the team you have selected. E.g. Key Result Areas.

Note:ensure the key responsibilities arealigned with team objectives.

Key responsibility 1:

Related to which team objective?

Key responsibility 2:

Related to which team objective?

Key responsibility 3:

Related to which team objective?

Team outcomes

List 3 outcomes that can apply to your chosen team. E.g. provide exceptional customer service.

Outcome 1:

Outcome 2:

Outcome 3:

Collaboration opportunities

Discuss how you would collaborate with another team/individual (internal or external) to assist with the achievement of your team outcomes. E.g. customer service sometimes works with sales.

b. Team members

Complete the following table for each of the team members.

Team Member 1:

List three key outcomes/goals for the individual you have selected.e.g. K.P.I.'s.

Note: This will be based on the individual's job role.

Outcome/goal 1:

Outcome/goal 2:

Outcome/goal 3:

List three behaviours that the team member should demonstrate in order to adhere to the organisational Code of Conduct.

Behaviour 1:

Behaviour 2:

Behaviour 3:

List three tasks that this individual will be responsible for completing as part of their role.

Explain why you allocated these tasks to the team member.

Note: this should be based on their job role and expertise or development potential.

Task 1:

Task 2:

Task 3:

Reasons for allocating these tasks:

Team Member 2:

List three key outcomes/goals for the individual you have selected.e.g.: K.P.I.'s.

Note: This will be based on the individual's job role.

Outcome/goal 1:

Outcome/goal 2:

Outcome/goal 3:

List three behaviours that the team member should demonstrate in order to adhere to the organisational Code of Conduct.

Behaviour 1:

Behaviour 2:

Behaviour 3:

List three tasks that this individual will be responsible for completing as part of their role.

Explain why you allocated these tasks to the team member.

Note: this should be based on their job role and expertise or development potential.

Task 1:

Task 2:

Task 3:

Reasons for allocating these tasks:

Team Member 3:

List three key outcomes/goals for the individual you have selected.e.g.: K.P.I.'s.

Note: This will be based on the individual's job role.

Outcome/goal 1:

Outcome/goal 2:

Outcome/goal 3:

List three behaviours that the team member should demonstrate in order to adhere to the organisational Code of Conduct.

Behaviour 1:

Behaviour 2:

Behaviour 3:

List three tasks that this individual will be responsible for completing as part of their role.

Explain why you allocated these tasks to the team member.

Note: this should be based on their job role and expertise or development potential.

Task 1:

Task 2:

Task 3:

Reasons for allocating these tasks:

c. Team strategies and contingencies

Discuss three strategies that will be used to monitor team members.

E.g.: performance review meetings.

Strategy 1:

Strategy 2:

Strategy 3:

Discuss three contingency strategies that may be used to ensure the team performance plan can be carried out as required.

Strategy 1:

Strategy 2:

Strategy 3:

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