Question
These tasks require you to implement a Team Performance Planbased on your own team, or one you are familiar with. You will be required to:
These tasks require you to implement a Team Performance Planbased on your own team, or one you are familiar with.
You will be required to:
- present the Team Performance Plan to your team and provide coaching on a topic of your choice,
- measure team member performance against agreed work plans
- collate and report on individual and team performance.
- identify specific learning and development opportunities that will improve team and individual performance and behaviors.
Practical Task 1
Complete the Team Performance Plan below.
a. Team details
Team Name: | |
Time period for team plan Give the time period for the team plan e.g. 6 months. | |
Team objectives: List 3 objectives that apply to your team. Note:ensure these objectives are aligned with organisational strategies. | Objective 1: Related organisational strategy: Objective 2: Related organisational strategy: Objective 3: Related organisational strategy: |
Team responsibilities List 3 key responsibilities for the team you have selected. E.g. Key Result Areas. Note:ensure the key responsibilities arealigned with team objectives. | Key responsibility 1: Related to which team objective? Key responsibility 2: Related to which team objective? Key responsibility 3: Related to which team objective? |
Team outcomes List 3 outcomes that can apply to your chosen team. E.g. provide exceptional customer service. | Outcome 1: Outcome 2: Outcome 3: |
Collaboration opportunities Discuss how you would collaborate with another team/individual (internal or external) to assist with the achievement of your team outcomes. E.g. customer service sometimes works with sales. |
b. Team members
Complete the following table for each of the team members.
Team Member 1: | |
List three key outcomes/goals for the individual you have selected.e.g. K.P.I.'s. Note: This will be based on the individual's job role. | Outcome/goal 1: Outcome/goal 2: Outcome/goal 3: |
List three behaviours that the team member should demonstrate in order to adhere to the organisational Code of Conduct. | Behaviour 1: Behaviour 2: Behaviour 3: |
List three tasks that this individual will be responsible for completing as part of their role. Explain why you allocated these tasks to the team member. Note: this should be based on their job role and expertise or development potential. | Task 1: Task 2: Task 3: Reasons for allocating these tasks: |
Team Member 2: | |
List three key outcomes/goals for the individual you have selected.e.g.: K.P.I.'s. Note: This will be based on the individual's job role. | Outcome/goal 1: Outcome/goal 2: Outcome/goal 3: |
List three behaviours that the team member should demonstrate in order to adhere to the organisational Code of Conduct. | Behaviour 1: Behaviour 2: Behaviour 3: |
List three tasks that this individual will be responsible for completing as part of their role. Explain why you allocated these tasks to the team member. Note: this should be based on their job role and expertise or development potential. | Task 1: Task 2: Task 3: Reasons for allocating these tasks: |
Team Member 3: | |
List three key outcomes/goals for the individual you have selected.e.g.: K.P.I.'s. Note: This will be based on the individual's job role. | Outcome/goal 1: Outcome/goal 2: Outcome/goal 3: |
List three behaviours that the team member should demonstrate in order to adhere to the organisational Code of Conduct. | Behaviour 1: Behaviour 2: Behaviour 3: |
List three tasks that this individual will be responsible for completing as part of their role. Explain why you allocated these tasks to the team member. Note: this should be based on their job role and expertise or development potential. | Task 1: Task 2: Task 3: Reasons for allocating these tasks: |
c. Team strategies and contingencies
Discuss three strategies that will be used to monitor team members. E.g.: performance review meetings. | Strategy 1: Strategy 2: Strategy 3: |
Discuss three contingency strategies that may be used to ensure the team performance plan can be carried out as required. | Strategy 1: Strategy 2: Strategy 3: |
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