Think about an effective team you have been on. What made it effective? Think about an underperforming team you have been on. Why was it underperforming?

List two norms each for two of the groups to which you belong. How are these norms enforced?

Do you think a team contract would improve the effectiveness of teams? Why or why not?

Which do you feel is more important to team performance, informational diversity or demographic diversity? Why?

Are any of the groups to which you belong too large or too small to get their work done? If so, what can the leader or the members do to alleviate the problem?