Think back on a challenging interaction with a friend or family member over the past 2 weeks. Describe the interaction and then discuss: Did you adequately employ clear and respectful communication skills in your interaction? Which skills did you apply effectively? Which skills do you need to practice to enhance your communication?

1. Chapters 7-8 in Stone, Patton, & Heen (Difficult Conversations Text)
2. Chapters 10 & 11 in Hanson & Lynch (Understanding Families)