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This activity requires observation. Read Case Study E. You must engage in a roleplay where you discuss and resolve the conflict with two peers. Within
- This activity requires observation.
Read Case Study E. You must engage in a roleplay where you discuss and resolve the conflict with two peers. Within the roleplay, you must:
- Make notes on the conflict
- Use appropriate skills to discuss the conflict with the two parties
- Aptly summarize the conflict
- Resolve the conflict. This may include:
- reaching an agreement about ways forward
- referring to organisational policies
- using external support.
- Report on the conflict from Case Study E.In this report, you must:
- Use appropriate format and language
- Note comprehensive details of the conflict
- Note the parties involved, discussions with all parties and the resolution.
Case Study E
Two staff members in your organization are married to one another. Unfortunately, they have recently separated. Other staff members have taken sides, and the situation has become a matter of gossip.
There is a rumor that one of the staff members has started a relationship with a different staff member.
A public argument has started between the two married staff members.
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