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This activity requires you to access the Institute for Healthcare Improvement (IHI) Open School website. Open IHI Open SchoolLinks to an external site. , log


This activity requires you to access the Institute for Healthcare Improvement (IHI) Open School website. Open IHI Open SchoolLinks to an external site., log in, and select "Take a Course." Navigate to your Learning Center and launch the IHI PS 102 Module.

If you have not already enrolled in this IHI module, go to Module 1: IHI Registration: Basic Certificate in Quality and Safety and follow the enrollment instructions.

Instructions

This activity is divided into two parts. You MUST complete Part 1 before moving on to Part 2.

Part 2: Reflective Questions respond to the following questions:

  1. Consider the Swiss cheese model. Then, identify an example of an error or accident and how the Swiss cheese model could have prevented this error?
  2. What are the differences between lapses, slips, violations, and mistakes?
  3. What is one type of injury to patients that is not typically included in the definition of harm?






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