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This assessment task is divided into following two (2) tasks: Task 1: Facilitate stakeholder commitment o Subtask 1.1. Meeting o Subtask 1.2. Complete Stakeholder Engagement

This assessment task is divided into following two (2) tasks: Task 1: Facilitate stakeholder commitment o Subtask 1.1. Meeting o Subtask 1.2. Complete Stakeholder Engagement Assessment Matrix o Subtask 1.3. Accommodate differing stakeholder interests and expectations Task 2: Develop a plan for future stakeholder engagement Case study: The "Monthly status update meeting" was conducted and following issues were identified: Integration not working properly with multiple applications. Some data fields are not available in the IAM. o Caused 1.76 per cent of records incompetent due to poor data entry. o Caused 2.53 per cent of records incompetent by a change to systems o 3.48 per cent contained flawed introduced by data migration or conversion from one format to another E-mail response template has not been set up. User database is not accurate with duplicate records. Formal and informal feedback from stakeholders during the meeting These issues were identified by the testing team. A meeting was arranged between the testing team, IT Infra Team Lead and the deployment team of IAM. These key issues were discussed in the monthly meeting. The Deployment manager then had the responsibility to inform the IT Manager of the issues that

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