This assessment task provides you with the opportunity to use communication concepts from Part 2 of Dwyer (2016) such as interpersonal communication, group work, coaching, and promoting communication skills, and apply these to the topic of job search and resume writing. The aim of this assignment is to practice the STAR method to address Key Selection Criteria you might encounter in an application process of interview situation and to communicate with others in a group by providing peer review feedback.

Key Selection Criteria (KSC) listed in job descriptions can be described as key attributes and skills that employers look for when assessing applicants and their employability skills. KSC can be addressed in several ways throughout a job application process, e.g. indirectly through tailoring cover letters or resumes, by preparing a Key Selection Criteria Statement and by answering behavioural interview questions which are formulated on the basis of selection criteria.

To address KSC you need to think about what the KSC is asking you to demonstrate (in the context of the organisation and the role you are applying for). For example, when a job description asks about high level of communication skills, the role might require you to communicate with a range of stakeholders, including reporting quarterly results superiors and colleagues, or to provide help desk services to clients over the phone or to conduct client training sessions and present on a range of topics to audiences with different levels of technical understanding.

SKILLS : Communication and understand industry trends

Key selection Criteria : The ability to understand and communicate industry trends in the ever changing nature of our community (eg. New trends emerge in the way people live, commute, socialize and work which have significant implications for the industry). Demonstrated high-level communication skills including the ability to design, write, edit and publish in a professional setting both verbally and written. Demonstrated ability to interpret and translate complex and technical content into appropriate language for different audiences.

The STAR technique To address the KSC you should use the STAR technique to construct your responses and include recent and relevant examples as evidence of how you meet the selected key selection criteria.

S - Situation What was your situation, involvement or your role?

T - Task What was the exact task you were required to do?

A - Action What did you and how did you do it?

R - Result What was the result? How was it received?

Remember that the audience for this assessment is a prospective employer. Employers want to know how you resolved a challenge using professional skills and behaviour. They also want to know the actions you took to resolve the situation or to complete the task (this provides evidence of your professional behaviour) and that your actions had a positive result. Examples to illustrate how you meet these KSC should be sourced from previous or current employment (professional and partSkills Key Selection Criteria Self-management Demonstrated ability to organise and plan to meet conflictingdeadlines. The ability to work in and enjoy a fast-paced environment with changing priorities. Communication and understand industry trends The ability to understand and communicate industry trends in the ever changing nature of our community (eg. New trends emerge in the way people live, commute, socialize and work which have significant implications for the industry). Demonstrated high-level communication skills including the ability to design, write, edit and publish in a professional setting both verbally and written. Demonstrated ability to interpret and translate complex and technical content into appropriate language for different audiences. Ability to work in a team The ability to be a resourceful team player who forgesgood friendships with colleagues. Possess strength in building trusting relationships, cultural sensitivity and the ability to build rapport with a diverse workforce. Capacity to build strong working relationships, maintaineffective networks, influence a range of stakeholders and being a positive contributor to the team. Organisational & Problem solving ability The ability to actively listen, organise and seek all relevant facts and liaise with differentstakeholders. The ability to analyse issues from different perspectives and draws sound inferences from available data. time), course related activities or extracurricular activities.

good STAR reflection: Focus on one situation and stick to the facts; avoid generalising about several events; Be specific and provide detailed examples; Use positive language and avoid qualifiers like 'quite good', 'some', 'a little', 'average'; Where possible, highlight and quantify results and outcomes; Focus on personal growth, not perfection (sometimes the results are learnings).