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This assignment is designed to give learners practice in analyzing a Case Study and identifying strategic business, organization, and technology issues in systems development.
This assignment is designed to give learners practice in analyzing a Case Study and identifying strategic business, organization, and technology issues in systems development. In addition, it will be an exercise in understanding the need for using the latest and most appropriate systems development and deployment technologies, including change management tools, in the IT companies/processes. Read the Case Study "Unit-07 - Case Study - Developing Mobile Apps is Different (Laudon & Laudon, 2020, pp. 521-522)" posted on BBLMS [source: Laudon & Laudon, Management Information System Managing the Digital Firm 15th Edition, 2020, p. 521-522] Answer the following questions: 1. What management, organization, and technology issues need to be addressed when building a mobile application? (1 mark) 2. How does user requirement definition for mobile applications differ from traditional systems analysis? (1 mark) 3. Describe how Great-West's invoice approvals process changed after the mobile application was deployed. (1 mark) 4. Do you believe Great-West should have employed some Change Management processes or techniques to manage the change resulting from the new mobile application? Why or why not? (1 mark) 5. Do you suggest some Change Management tactics Great-West should or should have adopted? (1 mark)
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