This Business Process describes a simple post room process to handle the incoming post and could apply to small to medium-sized companies.

A post room database is used and partitioned by department, with each department having its own access rights. The arriving post is scanned and stored in the appropriate departmental partition of the post room database, enabling each department to access their post directly online.

1. The post arrives at 9:00 and 16:00 every working day
2. The post is first sorted and put into pigeon holes
3. Confidential post is not opened but envelopes are registered and scanned
4. Non-confidential post is registered, scanned, and archived
5. Emails are sent to departments to inform them that post is available on the post database
6. Emails are sent to employees to inform them that personal letters are available for collection from the post room
7. Confidential post is delivered to the respective departments All department post is archived in a paper filing system
8. The HR, Finance, and Procurement post is delivered to the respective departments

Required: Identify processes, draw a BPMN diagram. Look for Pools, do you need to identify pool?