This can be a very tough situation to talk about due to the divided nature of United States citizens on the subject. No matter what you believe on the subject though you can at least do your best to be nice and treat everyone well. If an employee is having trouble though, like the patient registrar, there are training techniques that could be done to at least attempt to help them better handle the situation and treat the patient better. As an HR rep, I would make sure all candidates and new employees know they need to treat all patients with respect. I would talk to them and explain the expectations when working at our facility. This could be considered a lecture style of training. I would make sure they are informed that no matter their beliefs, they need to put them to the side because it is not our job to talk about the lifestyle of a patient, but rather it is our job to take care of them and make sure they are receiving the best patient care possible, so we can help get them back to strength and health. I would also have them to do computer-based