This exercise is designed to help you develop your professional business communication skills while handling a difficult situation. You will be provided with a poorly written business memo filled with errors in grammar, spelling, sentence structure and a problem to deal with. Your task is to identify and correct these errors to make the memo clear, professional, error$-$free and preserve the business relationship.

Instructions:

Read the provided business letter carefully. The following blunt refusal from a restaurant owner rejects a previously agreed$-$to favor. To avoid endangering a friendship and losing community goodwill.

Identify and underline any grammar, spelling, or sentence structure errors.

Correct the errors by rewriting the problematic sections.

Ensure that the letter maintains a professional and clear tone.

After editing, rewrite the corrected version of the memo.

Request Refusal Business Letter:

Current date

Mrs$.$ Sally Segovia

Taste of the Beach

$310$ Ocean Avenue, Suite $304$

Carmel$-$by$-$the$-$Sea, CA $93521$

Dear Mrs$.$ Segovia:

Unfortunately, we cannot participate in this summer$$s Taste of the Beach event. This may be particularly disappointing to you because, merely as a friendly gesture, I had earlier agreed to provide a selection of tasty hors d$$oeuvres from my restaurant, The Zodiac. I$$m sorry to let you down like this. We have participated in the past, but we just can$$t do it this year because our aging kitchen facilities require major and extensive remodeling.

I heard that this year$$s Taste of the Beach is really going to be a blast with new and old food, wine, music, and artistic offerings. How did you get so many prized vintners and all those well$-$known chefs, artists, and music groups to participate and perform?

This is probably quite disappointing to you $($and to me$)$ because the event supports Big Brothers Big Sisters of America. I know that BBBSA is simply the very best as a youth mentoring organization.

Let me repeat$$I$$m sorry we can$$t participate. Don$$t bother to beg me$.$ But for your silent raffle we can offer you a coupon for a dinner for two. Of course, this could not be used until October when our renovations are completed.

Sincerely,