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This homework assignment focuses on the concept of high-performance teams within the context of leadership management in the hospitality industry. The goal is to explore
This homework assignment focuses on the concept of high-performance teams within the context of leadership management in the hospitality industry. The goal is to explore the characteristics that define successful teams in this dynamic sector, emphasizing key elements such as a team mission statement, a team code of conduct, and effective team leaders. The length of the homework should be within 300-500 words: Content Guidelines: 1. Briefly introduce the task of building a high-performance guest services team within the hospitality industry. (5 points) 2. Formulate a team mission statement reflecting the purpose, goals, and shared values of your team. (10 points) 3. Develop a team code of conduct tailored to the unique demands of guest services, justifying your choices. (10 points) 4. Describe the leadership approach for effectively leading your guest services team, considering the fast-paced and customer-centric nature. (15 points) 5. Summarize key elements of your hypothetical high-performance guest services team, emphasizing their contribution to exceptional guest experiences. (10 points)
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