This is a research based assignment. There will be questions that need to be address based on your research. You are required to research a product working in groups of 3-4. using APA format. you will answer each of the questions. Please see rubric for grading. It must be a North America product and also within technology: healthcare: banking or automotive industry. Each Part of the assignment should be clearly marked with a section title page (pictures on title pages are nice] and all parts are to be submitted as one document. You need to have a cover page, table of contents: executive summary and references. Use Arial font, no more that 12 pts. You are to following the proper procedures for citing and referencing. Please see Georgian College Library and Academic Success Website from more information on this any services that are available to help support and writing and research needs. Do some research with your team members and look a product that is on the market in North America. Taking this product into consideration. think about what sort of quality improvement could be made: and using a Fishbone Dia a show how you den'ved about your suggested quality improvements. There need to be a minimum three quality improvements that you would like to make. Thinking about these new improvements that you are going to make to your product, 1. Identify who your customer are; internal. external and hidden 2. Prioritize these customers using a L-Shaped Matrix and 3. Using your prioritized customer list: develop customer requirements 4. Take it} ofyour requirements and develop operational denition ofterms and 5. Then develop specications