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This is an individual assignment. This assignment should be submitted as a Powerpoint file of 8 slides maximum. Kindly check below the rubric. Choose a
This is an individual assignment. This assignment should be submitted as a Powerpoint file of 8 slides maximum. Kindly check below the rubric. Choose a Hospitality Organization of your interest (hotel, restaurant, travel agency, airline, etc.) and do a research to explain what has been the company's strategy on the following: 1.To serve their customers with highest level of customer service? 2.How did they reach the topmost edge of service excellence? 3.How do they develop accountability and reliability through their employees? Some examples of companies you can choose from are Tim Hortons, Burger king, McDonalds, Hyatt Hotels, Accor Hotels, Hilton Hotels, Air Canada, etc.... Rubric: Content (addressing all the points) 60% Designing the Powerpoint, including pictures, maps, graphs, etc. Including and Introduction slide, conclusion slide, references slide On time submission 20% 10% it should be in powerpoint slides with pictures not with complete history just main points?
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