This is for my management class.

There are 3 short essay type of questions. Analyze each scenario, apply what you know from this course, and answer the question at the end of each scenario.

Essay 1: Handling conflicts

David and Rochelle both work for you. David is a Training Manager and Rochelle is a Sales Manager. David, following company rules, signed out and arranged to use Conference Room #6 on Monday at 4:00 PM for a class he's teaching. He expects 20 participants. Rochelle just received word that an important client wishes to meet with her on Monday at 4:00 PM. Rochelle checks the conference room schedule and there are no open rooms: everything is booked. She goes to Conference Room #6 at 2:00 PM to set up her materials for her meeting. At 2:15 PM, David arrives at Conference Room #6 to find Rochelle's materials. David collects Rochelle's materials, puts them aside, and sets up for his class. Rochelle goes back to Conference Room #6 just as David is finishing setting up his class. The following heated conversation ensues: Rochelle: What are you doing, David? I have a client coming in here at 4 o'clock. David: I have the room, Rochelle. You can't just walk in here and override me. Rochelle: What's this for, anyway? What are you doing? David: I'm teaching a leadership class and I'm expecting 20 people. Rochelle: Well, you have to move because I have an important client and I need this space. David: Did you even check the conference room schedule? Rochelle: I did and it's full. So get your stuff out of here and find another room. David: You get another room. I checked this one out. Rochelle: Did you hear me, David? I have an important client coming in. You and your little training program have to move, because sales generate revenue! David: And I'm here to educate managers to plan, Rochelle, so that the rest of us don't run around responding to little emergencies, like you have every day!

You are Rochelle and David's manager. You are walking past Conference Room #6 and overhear Rochelle and David arguing. They argue a lot, you think, so you decide to try to mediate their dispute. What do you do?

Essay 2: Teams and teamwork

Julia Martinez, a project leader at a popular vacation resort, has been asked to chair a new task force to provide senior management with recommendations on new services for guests.

To get the task force started, Julia invited participants by email from five different departments to attend an organizational meeting on Tuesday at 9:00 AM. Attached to her email was an analysis on competitor's services that Julia had completed, with a request to read the study before arriving at the first meeting. Julia started the first meeting of the task force promptly on Tuesday at 9:00 AM. Though people were still getting to the conference room, it was important to Julia to get started on time. "Let's get started, folks" called Julia to the group. Everyone scrambled to take a seat around the conference table. "Now, as I mentioned in m y email to you," Julia started, "we're all here to come up with ideas on new services for guests. ..." "Wait a minute," interrupted Tom Morales, a manager from operations, "I thought we were here to discuss the profit margins on our new services." "That's part of it, Tom," interjected Bill Reicher, another manager. "But that's really what we talked about in the last task force we were on. This one is different, right, Julia?" "Profitability!" shouted Gene Zilch, finance manager. "Now there's a concept! In my humble opinion every task force at this company should be focused on making a profit!" "OK!" said Julia, taking a deep breath. "Now, you've all read my recent study on services that our competitors already have, and I think..." "Just a minute, Julia, we haven't all met each other yet, "said Chuck Pitarsky. "Folks, I'm Chuck Pitarsky, engineering manager." The rest of the group began introducing themselves to each other for the next few minutes. "All right, now that that's over," said Julia, "we can get down to some real work. You've all read my study..." "Julia, I read it, but I think we need to step back and think about what this group is empowered to do, and what we can't do," said Brad Stevens, production manager. "Julia, I have to leave at 9:40 for an important meeting," said Jill Simmons, Human Resources manager. On and on the meeting went with no real progress made. After the meeting, Julia sat in her office and thought, "What happened? How did this task force get off to such a disorganized start? What can I do to get us back on track?

If you were to advise Julia on how to get this task force back on track, what would you say?

Essay 3: Control function of management Anne is an HR Manager whose job is to ensure that the employee benefits her company provides employees are affordable and meet the needs of employees and their families. Her company offers the following benefits to full-time employees and their dependents: healthcare insurance; prescription drug insurance; life insurance; 401(k) retirement savings plan; and dental insurance. Every year, Anne surveys employees to ask if there is a benefit that her company could offer that is not presently offered. At employee meetings, Anne reminds employees to talk with her if they are having any problems using their benefits. At the end of each quarter, Anne reviews the benefit usage reports sent to her by insurance company. Benefit usage will affect the cost of benefits for the next year. She also reviews the enrollment reports sent to her by the insurance companies every month before paying the premium, to ensure that the company is paying for the correct number of employees. In addition, Anne reviews changes to the health care provider list as they are sent to her by the insurance companies, so that she is aware of any issues that might affect employees.

Anne keeps up on the latest trends in benefits by reading and attending seminars offered by her local HR management group.

Question: How does Anne exemplify the control function of management?