This is my question please if u can help me in this question in particular b and c part.

2155 all '6' [1' cdn.instfssydprod.inscloudgate.net Glamour Glass Pty Ltd manufactures glass kitchenware at its Campbelltown factory its manufacturing equipment includes large machinery that was purchased 1 5 years ago. Glamour Glass uses small production runs and although the machinery is old, it is reliable The company's products are much sought after by specialty gi stores and up- market department production stores such as David Jones. It also sells its products to Saks of Fih Avenue, in New York. While GlamourGlass has many products, among the most popular is the Punch salad bowl and servers, which competes very favorably with the latest Italian salad bowls. Glamour Glass has just begun its rst benchmarking activity. It has subscribed to an international benchmarking group thatprovides benchmarking data specically tailored to different industries. The benchmarking data relating to the glass industry that is supplied by the agency includes product cost per kilogram of nished product, cycle time, reject rate,and direct labour and raw material costs per kilogram of product. The manufacturing manager, Paul Griswald, suspects that the benchmark data must relate to the famous Speedy Glass, renowned as the world's best glass manufacturer. Speedy Glass mas sproduces glass kitchenware products using highspeed computer- controlled machinery The management accountant of Glamour Glass, Brian Hill, has prepareda report comparing tile performance of Glamour Glass with the benchmark data. Performance measure Glamour Glass Benchmark dau Product cost per kilogram of product $68 $53 Direct labour per kilogram of product $l6 $ 8 Raw material cost per kilogram of product $36 $ 8 Cycle time per 100 units 60 minutes 15 minutes Reject rate 2% 3% Griswald is concerned about the size of some of the performancee gaps between Glamour Glass' measures and best pract'ne, and has asked Hill to investigate Required: 1. Explain the concept of benchmarking and how it can be used to help a business Improve its performance. 2. Should Griswald be concerned about the size of the performance gaps? In your answer, consider each performance measure separately. 3. Assuming that the benchmarking data relatesto Speedy Glass, will it provide suitable benchmarks for Glamour Glass? If not, can you suggest what types of data may be more suitable