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This is really an odd situation, said Jim Carter, general manager of Highland Publishing Company. We get most of the jobs we bid on

"This is really an odd situation," said Jim Carter, general manager of Highland Publishing Company. "We get most of the jobs we bid on
that require a lot of press time in the Printing Department, yet profits on those jobs are never as high as they ought to be. On the other
hand, we lose most of the jobs we bid on that require a lot of time in the Binding Department. I would be inclined to think that the
problem is with our overhead rates, but we're already computing separate overhead rates for each department. So what else could be
wrong?"
Highland Publishing Company is a large organization that offers a variety of printing and binding work. The Printing and Binding
departments are supported by three service departments. The costs of these service departments are allocated to other departments
in the order listed below. The Personnel cost is allocated based on number of employees. The Custodial Services cost is allocated
based on square feet of space occupied and the Maintenance cost is allocated based on machine-hours.
Budgeted overhead costs in each department for the current year are shown below:
Because of its simplicity, the company has always used the direct method to allocate service department costs to the two operating
departments.
Assume that during the current year the company bids on a job that requires machine and labor time as follows:
a. Determine the amount of overhead cost that would be assigned to the job if the company used the overhead rates developed in (1)
above. Then determine the amount of overhead cost that would be assigned to the job if the company used the overhead rates
developed in (2) above.
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