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This question concerns measuring customer experience. Assume you have been tasked with assessing the current customer experience at Panera Bread. Which method/tool would you use

This question concerns measuring customer experience. Assume you have been tasked with assessing the current customer experience at Panera Bread. Which method/tool would you use to do this and why? Explain your answer with sound supporting logic. Note: Do not discuss more than one method/tool in your

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