This question will focus on a case located in Chapter 15. It starts on page 439 and is titled "Multiple Diversity Concerns at Abercrombie and Fitch." After reading the case, answer the following questions:

1. How might having buyers from different racial and ethnic backgrounds have circumvented the marketing "blunders" and lost business associated with the offensive merchandise at Abercrombie and Fitch?
2. How may the company's denial of discrimination, even after settling the first lawsuit, have negatively impacted the effectiveness of measures to stop discrimination in hiring and advancement at Abercrombie and Fitch?