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This research has explored how project managers communicate within IT multicultural project teams and how do they deliver information to their employees. The study has
This research has explored how project managers communicate within IT multicultural project teams and how do they deliver information to their employees. The study has been conducted from both a project manager and an employee perspective to gain diversified opinions, but the takeout has the main purpose of helping project managers in their internal communication processes. Some empirics confirm many theories found in the Theoretical Framework and others add new concepts or factors to take into account when dealing with communication in a multicultural environment within IT project teams. In this chapter, the authors will answer the research questions based on the analysis of the gathered empirical data. The study aims to answer the following questions: 6.1 How do project managers communicate with IT project teams in multicultural settings to make the project process understandable? 6.2 How do project managers provide instructions of a given task to the employees so that it can be perceived by everyone indifferently, regardless of their cultural differences and power distance to perform the task
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