This week, you learned about organizational communication. Communication is essential for any organization to work toward a shared purpose and achieve success. Examples of an organization include a workplace, a community or religious organization, a volunteer organization, or a family. Some components of effective organizational communication includeseeking and responding to feedback, establishing consistent channels of communication, conflict resolution, and crisis planning.

Share an experience you had in which you took part in resolving an organizational problem or a current problem you are facing in your organization.

• What was the shared purpose of the group, and how could an understanding of this shared purpose help group members work toward a positive outcome?
• What channels of communication were present in the organization? Were they effective? Why or why not?
• What role did leadership play in effectiveproblemsolving and organizational communication?
• What methods did you use or could you now use to improve organizational communication to solve the problem?