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Three (3) service technicians maintain equipment in a distribution center. A service tech can fix a piece of equipment in 8 hours, on average. An
Three (3) service technicians maintain equipment in a distribution center. A service tech can fix a piece of equipment in 8 hours, on average. An average of one piece of equipment fails every hour, on average. For every hour of equipment downtime, the distribution center loses an estimated $30. Service techs cost $15 per hour. Assume Poisson arrivals and exponentially distributed service times. Is it worth hiring additional service techs? If so, how many should be hired in addition
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