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Three new projects have been completed by Albatross, Inc. Alex Alabaster, the project manager, surveyed the customers and received the following ratings. Using the point
Three new projects have been completed by Albatross, Inc. Alex Alabaster, the project manager, surveyed the customers and received the following ratings. Using the point system for the five ratings, which project has better customer satisfaction? Which project has the worst customer satisfaction? Criteria Alignment to Strategy, Project A Good, Project B Fair, Project C Fair, Weight 20%; Criteria Cost benefits, Project A Poor, Project B Fair, Project C Very Good, Weight 10%; Flexibility of products, Project A Poor, Project B Fair, Project C Good, Weight 10%; Criteria Competitive advantage, Project A Excellent, Project B Very Good, Project C Good, Weight 15%; Criteria Time to market, Project A Poor, Project B Fair, Project C Very Good, Weight 20%; Criteria Employee benefits, Project A Fair, Project B Fair, Project C Good, Weight 10%; Criteria Sales prospects, Project A Very Good, Project B Excellent, Project C Good, Weight 15%
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