three points that stood in the interview interview notes (Take notes during the interview) taken in empathy interview in simpler terms 1) Yes 2) It made Google seem unreliable and biased, as if user experience was prioritized more than providing quality information. 3) I would like Google searches to be unpersonalized and came back ranked by how credited sources are rather than how popular. 4) I did a search looking at the effectiveness of a medical procedure which came back with all positive result and i had to search specifically for inefficiency in the procedure 5) I would be more inclined to use Google if it offered diverse perspectives as i would have more power to choose what information is more accurate 6) search about a certain person in politics and news surrounding them came back with news sites that thought negatively of the situation 7) I would trust Google as a source of information that is available for me to make my own education decision on what to trust. 8) Google should provide a platform for some topics with two clear sides to have equal representation. For example, one side could show articles supporting a certain claim while a