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thtyou need to submit: I Any documentation required as part of the role plays [for example, the landlord's instruction form in role play 1}. Rafe

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thtyou need to submit: I Any documentation required as part of the role plays [for example, the landlord's instruction form in role play 1}. Rafe play 1 Instructions Your friend I colleague will play the role of one of the landlords [Ian or Rehecca}. You are meeting with tan and Rebecca Harrison, the landlord of the property in Assessment Task 3. Using the information from the scenario, discuss their requirements for managing the property. Complete a 'Landlord's instruction' form. Your assessor will be looking for the following: I Demonstration of effective communication techniques to: establish rapport with clients determine client needs provide accurate advice address client concerns. I Ability to summarise the landlord's require ments and complete the necessary documentation in a timely and accurate manner

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